Done with your free one month subscription? Issues with streaming videos? Issues with payments? Need to end subscription? Some other feedback to Netflix?
Here’s how you reach their customer support.
How To Get In Touch With NetFlix India Customer Care?
#1. Contact on twitter
@NetflixIndia is the official Twitter account of Netflix in India. You can tweet your concerns on twitter using the mentioned handle. This should primarily help you with your India-centric concerns. You can tweet about your review of one of their shows you’ve recently watched and why you didn’t like how they ended their sacred games season 2 with Nawazuddin under-utilised. For issues such as payments and technical concerns, you can use one another handle and that is @NetflixHelps.
#2. Contacting Via Phone / Netflix Customer Care Number
Netflix is an American based productions. They have their number for office use with digits – 888-638-3549. But make sure to use the ISD code +1 before. Netflix however doesn’t tend to entertain concerns pretty much on calls like this, though.
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Also There’s an easy way to reach them right from your Netflix app though. All you need to do is
- If you’re a subscriber and already logged in, you can go to my account, and reach out to ”contact us”. There you have the options of e-mails and instant chat. You can use the instant chat option wherein you can address your concerns right away. You can also email your issue to them. Netflix claims to answer and address your issues in a mere 24 hours.
- You also have the option to put them a call, from the app itself. A message bar stating ‘We’ll connect your call for free’ flashes on to your screen and there you have a real conversation with their service representative. Netflix encourages you to call them through this way as it seems more legit to appear a subscriber than calling them through your phone right away.
While all these are some of the methods of reaching them, I reckon there’s no personalized way of only reaching Netflix India, apart from tweeting your concerns itself. Nevertheless, you shouldn’t find trouble addressing your problems using the customer care support provided via the app itself.
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